Callvix

Callvix runs inbound and outbound calling, live call monitoring, and AI-assisted conversations for sales and support teams. This is where we keep our compliance reports, control history, and subprocessor list up to date, so your security review doesn't have to start from a blank inbox.

Compliance

SOC SOC 2 Type II
ISO ISO/IEC 27001:2022
27701 ISO 27701
GDPR GDPR
CCPA CCPA
PCI PCI DSS 4.0.1

Controls

Updated Sept 3, 2026 View all
Infrastructure Security
  • Service infrastructure maintained
  • Production database access restricted
  • Remote access MFA enforced
View 7 more Infrastructure Security controls
Organizational Security
  • Employee background checks performed
  • Security awareness training implemented
  • Production inventory maintained
View 4 more Organizational Security controls
Data and Privacy
  • Privacy policy established
  • Data retention procedures established
  • Privacy compliant procedures established
View 6 more Data and Privacy controls
Product Security
  • Data encryption utilized
  • Vulnerability scanning performed
  • Penetration testing performed annually
View 3 more Product Security controls
  • ✓ Customer personally identifiable information
  • ✓ Billing information
  • ✕ Credit card information
  • ✕ Personal health information

FAQ

Where can I find Callvix's SOC 2 report?

Request access at the top of this page. Once approved, the SOC 2 Type II report is available under Resources → Compliance.

Where can I find Callvix's Data Processing Addendum?

The DPA is listed under Resources → Privacy and does not require approval to view.

How does Callvix handle access controls and authentication?

Production access is role-based, time-boxed, and reviewed quarterly. Multi-factor authentication is required for all employee accounts with access to customer data or infrastructure.

How do I report a security vulnerability?

Email grc@callvix.example with details. We acknowledge reports within one business day.

Subprocessors

AWS
Amazon Web Services · Infrastructure hosting
Core product
US, EU
STR
Stripe · Payment processing
Core product
US
PMK
Postmark · Transactional email
Core product
US
DD
Datadog · Monitoring & logging
Core product
US